Support

We are here and ready to help

Answers to frequent questions, a contact form and support contacts. If you did not find a solution, write to us and we will help.

Contact support

For questions about how the app works, bugs and suggestions, write to our email or fill in the form below. We usually reply within a few business days, and within 24 hours for reports of objectionable content.

support@rstudio.tech

The same address is shown in the app under “Profile → Support”.

Company details

The RStudio app is published and supported by:

  • DUROMA s.r.o.
  • IČO: 03439054
  • Topolná 391, 687 11 Topolná, Zlínský kraj, Czech Republic
  • Commercial register: Krajský soud v Brně, section C, insert 84842
  • Phone: +420 605 567 890
  • Email: support@rstudio.tech

Contact form

Up to 5000 characters.
Fields marked with an asterisk are required.

Frequent questions

Install the app, sign in to your profile and set up your channel. After that you can upload videos, go live and view analytics.

Open the streams section, set up the broadcast and start streaming right from your phone. Viewers can write in the chat during the stream.

On the sign-in screen choose signing in by phone number or email and confirm it with the code. If you run into trouble, write to support.

Right in the app: “Profile” → “My data” → “Delete profile”. The channel and all published content are permanently deleted together with the profile. The procedure and time frames are described in the Privacy policy.

In the app, open the actions menu on a comment or a stream chat message and choose “Report”. You can also write to support@rstudio.tech or use the form above with the topic “Report objectionable content”. We review such reports within 24 hours.

The app is available on iPhone with a current version of iOS. We recommend keeping the app updated to the latest version.